The cost of compensating customers who were mis-sold payment protection insurance pushed Lloyds to a £3.3bn loss for the six months to 30 June 2011. The bank announced in May that it was putting aside £3.2bn to pay customers who had been mis-sold.

Claim Hero said this is the ideal time to make a claim for PPI mis-selling – contact our team of Heroes on 0808 159 6034 or through our claim page to see how much you could receive.